Resetting Your BCP Password
How to Reset Your BCP Password
If you are unable to access the BCP application through the Berkshire Client Portal login page and your account is active, you must reset your password.
Reset Password
If you have forgotten your password, you can begin the reset password process from the Berkshire Client Portal login page or by contacting Berkshire Product Support.
Password Reset from Login Page
From the login page, select the [First Time Logging In or Forgot Password] option, shown below. A new window will appear where you can enter your email address and select [Submit]. If your account is found, you will receive an email that contains a link to set your new password.
Password Reset by Product Support
If the password reset process was started by Product Support, you will receive an email that contains a link to set your new password.
Time-Sensitive Links
Please note, all reset password links are time-sensitive and expire if not used within 15 minutes. If your reset password link has expired, you will be given the ability to request a new link.
Setting New Password
Please note that all passwords must adhere to the following requirements in order to be saved:
- Contains at least eight characters
- Contains at least one special character
- Contains at least one lowercase letter
- Contains at least one uppercase letter
- Contains at least one number
- Cannot be a previously used password (returning users only)
After your password has been reset, you will then be redirected to the Berkshire Client Portal login page, where you can access the application with your email and the password you just changed.
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